Reference

How kostum4d Handles Your Personal Data

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team — and what we do with it.

Account data protectedDANA, OVO, GoPay wallet details handled securelyNo data sold to third partiesYou can request your data anytimeIndonesia-applicable policy

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your account records, or need to flag a concern about data handling, our support team is ready to help. Reach us through live chat inside your account dashboard, or send a written request via email. For wallet-related data queries — such as how your GoPay or OVO transaction history is retained — include your account username and the payment method in your message so we can pull the right records quickly.

Team online

Live Chat Support

Open the chat icon inside your account dashboard to reach our support team directly. Describe your data or privacy concern and we will respond in the same session.

Email Data Request

Send your written data access or correction request by email. Include your registered account name and which data set — account profile, transaction history, or identity documents — you are asking about.

Account Settings Path

Some profile updates — like correcting your display name or contact email — can be done directly in account settings without contacting support. Navigate to your profile section and edit the relevant field.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Handling your data responsibly is part of how we operate, not an afterthought. We apply SSL encryption across all account sessions and payment flows so data in transit — including when you initiate a DANA deposit or confirm a GoPay withdrawal — is protected. We retain account and transaction records only as long as needed for operational and compliance purposes under applicable law. Once that period ends, records are deleted or anonymised. Players in Medan and across Indonesia can request data access, correction, or deletion through the channels listed in this policy.

SSL Encryption on All Sessions

Every login, payment action, and account update runs over an SSL-encrypted connection. This covers DANA, OVO, and GoPay transaction flows as well as your profile data.

Cookie and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use cookies to build advertising profiles or share browsing data with ad networks.

Defined Data Retention Period

Account records, identity documents, and transaction logs are kept only as long as required by applicable Indonesian law or our operational verification process. After that window, data is deleted or anonymised.

Your Right to Access and Correct

You can request a full export of the personal data we hold on your account, ask us to correct inaccurate details, or ask for erasure where law permits — all via live chat or email support.

What This Policy Covers and Why It Matters

kostum4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the details you provide during registration — your name, email address, and identity verification documents where required. When you link a payment method such as DANA, OVO, or GoPay, we record transaction references so we can match

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deposits and process withdrawals accurately. We do not store your full e-wallet credentials or PIN. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. This data is used solely
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to operate your account, verify your identity, process transactions, and respond to support requests. We do not sell or rent your personal data to advertising networks or unrelated third parties. Where we share data with payment processors like DANA or OVO, it is limited to what
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is needed to complete your transaction. All data handling is subject to applicable Indonesian law, and access to our services is available only where local law permits. You may request a copy of your stored data or ask for corrections at any time through our support
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channels.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on kostum4d

These are the questions we hear most from account holders about how their data works here. If your question is not covered below, live chat support can pull up your specific account details and walk you through it.

We collect your name, email address, date of birth, and identity documents during registration. We also log the payment methods you connect — such as DANA, OVO, or GoPay — as transaction references only.

No. We record transaction references and confirmation codes to match deposits to your account, but your e-wallet login details and PIN are never stored or visible to our team.

Yes. Send a data access request through live chat or email, including your registered account username. We will compile the relevant records and respond through the same channel.

Records are retained for the period required under applicable Indonesian law or our verification process. Once that period passes, data is deleted or anonymised and no longer accessible.

We share data only where necessary — with payment processors like DANA or OVO to complete transactions, and with identity verification services where law requires it. We do not sell your data.

Open a live chat session inside your account or email our support team. State which data needs correcting or deleting and we will confirm eligibility under applicable law and process your request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoLiga 1 Match Bet InfoTerms & Conditions

How kostum4d Handles Your Personal Data

How to Reach Us About Your Privacy

Live Chat Support

Email Data Request

Account Settings Path

How We Protect and Manage Your Information

SSL Encryption on All Sessions

Cookie and Session Tracking

Defined Data Retention Period

Your Right to Access and Correct

Common Questions About Your Privacy on kostum4d

01 What personal data does kostum4d collect when I open an account?

02 Does kostum4d store my DANA, OVO, or GoPay login credentials?

03 Can I request a copy of the data kostum4d holds on me?

04 How long does kostum4d keep my account and transaction records?

05 Does kostum4d share my data with third parties?

06 How do I ask kostum4d to correct or delete my personal information?

Privacy Policy

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